The Samsung Galaxy Note phone has been a member of the Samsung line up for quite some time now. The phone is relatively the same phone as Samsung’s main smartphone, the galaxy, but adds several inches of size to the phone. Being a competitor to Apple, Samsung competes directly with iPhone’s plus line. Both of the phone’s are larger versions of their parent model, galaxy and iPhone.
However, Samsung’s newest phone, the Galaxy Note Seven possesses a feature which none of its competitors do, self destruction. The Galaxy’s lithium battery is very similar to any lithium battery used on a cell phone. History has shown lithium batteries as a safe power source for smartphones, but this years newest phone has proven otherwise. The batteries for the Samsung Galaxy Note Seven are equipped with fail safes, which have been reported as non functional. This defect is causing the batteries inside the phone to burst and explode the whole phone.
As a safety hazard, Samsung has recalled over two million sold phones, in order to avoid any injuries or damages. The recalls have not been the most successful, with more Galaxy Notes randomly exploding in people’s possession. Samsung has already purchased full page advertisements in American newspapers, issuing sincere apologies for the recent inconvenience of cell phone explosions.
The company stated “We will re-examine every aspect of the device, including all hardware, software, manufacturing and the overall battery structure. We will move as quickly as possible, but will take the time needed to get the right answers.”, which leaves them in a tough position. It is no secret that Apple will attempt to capitalize on the issue and pull in more customers to their brand from Samsung. At the moment, Samsung is taking back all the Samsung Note Sevens and doing a complete brand regroup.